For those who can’t find the information you need on the telephone or through our chat service, you can use our online contact form. Our tech support team watches it 24–7–365 and we will email you in less than an hour. Remember, the more details you provide when you write to us, the less difficult it’s going to be for us to do our job even faster.
All blanks must be filled in aside from those noted as optional.
Phones & Chat
- US Toll Free Phone: +1-855-211-0932Int'l. Phone: +1-727-546-HOST(4678)UK Phone: +44-20-3695-1294AU Phone: +61-2-8417-2372Our ID: 123731
- Monday to Friday:
10.00 AM - 06.00 PM GMT/UK*
05.00 AM - 01.00 PM EST/USA*
09.00 PM - 05.00 AM AEST/AU*
*temporary working hours; we'll get back to the normal working time shortly
It is easy to keep tabs on the status of your server and check for ongoing difficulties at: www.properstatus.com