Phone Support in Shared Website Hosting
We believe that being able to consult with a live representative is very important, that's why we have three support lines all around the world (USA, UK and Australia) and you have the option to reach us on the phone for 14 hours a day. In case you consider obtaining one of our Linux shared website hosting packages, for instance, you can phone us and learn more about our services before placing your order in order to make sure that we cover all system requirements for your websites. Following your order, you'll be able to contact us about all of the sales and / or billing difficulties you may experience, or get any kind of general or basic tech information you need. We have aimed to find the optimal balance between telephone and ticket support, so for strictly technical issues you can use the ticketing system, which will make it easier to track the communication along with any new developments in the resolution of an issue.