Customer Support Channels
A 1–hour Response Guarantee
Offering quality support on time is our main priority, so that we back up each Linux shared website hosting packages plan with a 1–hour ticket response warranty. At the time you fill in a ticket or send us an e–mail, our client support staff will try their best to deliver the most adequate solution to your issue and to supply you with help in due time.
A Top–quality Support Service
Our tech support service is supplied by a group of licensed employees who definitely are able to reply to your request in a timely manner. You can communicate with the technical support staff by launching a help support ticket from your Online Control Panel or by posting us an email. On working days, you can also contact us on the phone or make use of the live chatting service.
An Intuitive Help Section
If you want guide while working on your sites within the Control Panel, you can always press the Help control key and pick your question in the list of content articles that will appear. We have as well turned most of the posts into instructional videos. The listing of instructional videos will load if you pick the Videos press button located in the top right angle.