1 hour ticket response
Quick support is our primary task and this is the reason why we’ve got a team of practiced support engineers who are ready to provide a rapid answer to any question that you might have. Just submit your customer support ticket from the Online Control Panel and we’ll reply within 1 hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute client support ticket response time.
A Top–Notch Help Desk Service
We’ve got a team of web hosting support experts who will be happy to answer all your questions every time you are in need of help. The majority of our customer service staff representatives have many years of experience in the Linux shared website hosting packages market, so you can constantly depend on quick and adequate answers to your questions.
An Easy–to–Browse Help Center
To help you get a quick suggestion on how to use a particular feature, we have integrated a really intuitive Help section in our Online Control Panel. You can browse through a huge selection of web hosting account administration articles and website management articles, browse the F.A.Q. archive or check out our educational video tutorials.